Crisis and Emergency Risk Communication Quick Guide
Crisis and emergency risk communication (CERC) )is the strategy used to provide information that allows an individual, stakeholders, or an entire community to make the best possible decisions during a crisis emergency event. The purpose of a public health response to a crisis is to efficiently and effectively reduce and prevent illness, injury, and death and return individuals and communities to normal.
This guidebook offers information on the following:
- What is Crisis and Emergency Risk Communication (CERC)?
- The risk of disaster
- Crisis communication lifecycle
- The role of CERC

- Emergency Preparedness and Response Training
- CERC Manual for Emergency Risk Commuication
- Avian Influenza Emergency Risk Communication
- Behaviour Change Communication in Emergencies- A Toolkit
- Communicating Risk in Public Health Emergencies
- The SBCC Emergency Helix
- Zika Virus Global Emergency Response Plan
- A Field Guide to Designing a Health Communication Strategy
- Making Content Meaningful: A Guide to Adapting Existing Global Health Content for Different Audiences
- COMBI Toolkit for Behavioural and Social Communication in Outbreak Response
February 20, 2020