CAPACITY STRENGTHENING TOOL

Service Guideline on Gender Sensitivity and Safety Promoting a Holistic Approach to Wellbeing

This guideline sets out what is required of services and individual practitioners to provide gender-sensitive care for women, men and people who identify as transgender or intersex.

The guideline is intended to provide all specialist mental health and AOD service staff and leaders with guidance to support care that is sensitive to gender-related issues, responsive to individual needs and that considers the range of factors that impact on people’s wellbeing. This guideline is arranged into different themes or topics related to gender sensitivity and safety.

These include: • gender-sensitive care • trauma-informed care • family violence • childhood sexual abuse • bed-based services • responding to incidents • gay, lesbian, bisexual, transgender and intersex people.

Each of these topics is organised into three sections: a key message which outlines the topic, guidance for practitioners intended to inform individual practice and guidance for services intended to guide service managers and leaders in providing a gender-sensitive service.

Last modified: July 23, 2021

Language: English

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