Client Provider Communication

JHU CCP, with support from UNICEF, has developed an interactive package of tools and training resources designed to support frontline workers (FLWs) in their immunization work. 

A video used to stimulate discussion in trainings. It depicts the contrast between theory and practice of clinical diagnosis in a semi-urban Nigerian context. It shows the procedure for conducting RDT for malaria and how a provider can effectively use interpersonal communication to manage clients. Accompanied by a discussion guide.

This toolkit includes counseling cards in Urdu for 22 distinct health topics related to Maternal and Child Health. The counseling cards are intended to support Pakistani Lady Health Workers as they conduct household visits. Each card follows a three-step counseling process informed by cognitive behavioral therapy.

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