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UNESCO is the UN agency with a specific mandate to promote “free flow of ideas by word and image”. It welcomes the immense efforts of communication and information communities to tackle the current COVID-19 crisis, including:

  • sharing lifesaving information, debunking misinformation,
  • strengthening the implementation of the fundamental right to information,
  • leveraging the use of public interest media, ICTs and OER for e-learning, and connecting people online.

It is important to remember that people – including those of Asian descent – who do not live in or have not recently been in an area of ongoing spread of the virus that causes COVID-19, or have not been in contact with a person who is a confirmed or suspected case of COVID-19 are not at greater risk of spreading COVID-19 than other Americans.

This document provides a set of quick recommendations to listen, track and respond to your audiences and providing timely, accurate information about COVID-19 using social media. It also includes social media content and templates so you can edit this content into local languages.

WHO and public health authorities around the world are acting to contain the COVID-19 outbreak. However, this time of crisis is generating stress throughout the population. The considerations presented in this document have been developed by the WHO Department of Mental Health and Substance Use as a series of messages that can be used in communications to support mental and psychosocial well-being in different target groups during the outbreak.

This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV).

The objective of this document is to provide actionable guidance for countries to implement effective RCCE strategies which will help protect the public’s health in the early response to nCoV. This document includes recommended RCCE goals and actions for countries preparing for nCoV cases and for countries that have confirmed -nCoV cases.

This page offers links to WHO's technical guidance regarding the coronavirus.  Included are links to: country readiness, surveillance and case definitions, laboratory guidance, patient management, infection prevention and control in health care facilities, early investigations, risk communication and community engagement, disease commodity package, and reduction of transmissions from animals to humans.  The page is updated frequently.

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