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This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV).

The objective of this document is to provide actionable guidance for countries to implement effective RCCE strategies which will help protect the public’s health in the early response to nCoV. This document includes recommended RCCE goals and actions for countries preparing for nCoV cases and for countries that have confirmed -nCoV cases.

WHO's web page on coronavirus offers links for both professionals and the general public.  The site includes documentation, statistics, updates, information for travelers, guidelines for health professionals, and more.

This toolkit provides information about currently available mobile messaging technology solutions, as well as things to consider when selecting a vendor and deploying a mobile health, or mHealth, campaign. It is meant to be used with other resources on project design, content development, and behavioral change communications, including Planning an Information Systems Project: A Toolkit for Public Health Managers.

This guide is aimed at businesses which use IVR for sales, but can easily be adapted and used for social and behavior change projects. It provides an overview of how interactive voice response (IVR) works, why it is used, and its advantages and disadvantages.

Included is information about:

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