Evaluating Health Information with Consumers [Guide]

This is a brief manual outlining the steps needed to evaluate health information being provided to consumers. Involving consumers in the development and evaluation of health information is essential for quality. Consumers should be involved: 1. At the very beginning to help identify their information needs, 2. When reviewing or updating existing health information resources, and 3. Throughout the production process. This manual outlines steps including: 1. What to ask consumers about, 2. Ways of seeking consumer feedback, and 3. Sample focus group questions, and a checklist for providing health information.

Last modified: July 23, 2021

Language: English