Root Cause Tree Template

Source
Johns Hopkins University Center for Communication Programs
Date of Publication
2015

A root cause analysis is a process used to identify the primary source of a problem. In social and behavior change communication (SBCC), a root cause analysis is used to examine why there is a difference between the desired state of a health or social issue (vision) and what is happening now (current situation).  This template helps a team doing the analysis to note:

  • Apparent problem
  • Symptoms of problem
  • Possible root causes
  • Actual root cause
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