This site provides six important tips to ue when prototyping a service. Prototyping is the creation of a model of what a design will look like in order to test its workability. It is such a powerful tool because a team can organize a service around the needs of the end consumer.
-Human Centered Design
This article is about using empathy to improve the designs of programs and materials.
This video walks the view through a hospital and offers "bubbles" of information over the heads of hsopital staff, family members and patients so that the medical professionals get a better idea of their fears, thoughts, and hopes. It was shown by the CEO of the Cleveland Clinic to a general meeting of staff in 2013.
This is a case study of a team that designed an environment and game to help children who need to undergo tests using medical diagnostic machines that seemed frightening to them. The team created an environment that was fun and lighthearted, using human-centered design to do their research.
This toolkit is a set of activities and methods that enables groups of people anywhere to organize, collaborate, and create solutions for problems affecting their community.
This is a collection of templates and tools to utilize when conducted human-centered design.
Interviews are a core component of the human-centered design process. This blog posts details some steps to take to help capture the best data possible when conducting interviews.
This compilation is intended as an active toolkit to support design thinking practice. The guide is not just to read , but is intended to encourage the reader to try these tools in the field and improve the toolkit by adding to it.
This is a brief introduction to why design methods can be useful when developing services.
The 18F Method Cards are a collection of tools that describe how teams put human-centered design into practice. They are accompanied by simplified instructions to help organizations and government offices adopt human-centered design into their own projects.