CAPACITY STRENGTHENING TOOL

Setting Up A Hotline

Hotlines can be a useful barometer for measuring the impact of public education and media campaigns, and can provide information to guide new interventions.

This guide provides information about setting up a hotline. It includes guidance on: funding the hotline, training hotline staff, promoting the hotline, and monitoring and evaluating the success of the hotline.

Last modified: July 23, 2021

Language: English

RESOURCES

Tools

Examples