Design Methods for Developing Services

This is a brief introduction to why design methods can be useful when developing services.

Someone new to service design can use it to learn about a typical process that designers use when developing products and services. It also provides an idea of what to expect from working with a designer. Designers may be familiar with this content, but may find this tool useful when explaining common service design methods to others that are new to them.

Contents include:

• The double diamond design process overview
• What to do at each phase
• Tools and methods for double diamond design
• Discover phase
• Develop phase
• Deliver phase

Last modified: March 25, 2019

Language: English