Tips for Capturing the Best Data from User Interviews

Interviews are a core component of the human-centered design process. This blog posts details some steps to take to help capture the best data possible when conducting interviews.

The tips include:

• Know what you want to capture
• Get your questions ready
• Designate a note-taker
• Use and prepare tools to make note-taking easier
• Capture verbatim notes and interpretations separately
• Make analysis easier by annotating along the way
• Don’t forget body language
• Consider privacy from the beginning
• Be cool
• Do your best not to cause distractions
• Be sure to debrief

Last modified: March 25, 2019

Language: English