Tips for Capturing the Best Data from User Interviews

Interviews are a core component of the human-centered design process. This blog posts details some steps to take to help capture the best data possible when conducting interviews.

The tips include:

  • Know what you want to capture
  • Get your questions ready
  • Designate a note-taker
  • Use and prepare tools to make note-taking easier
  • Capture verbatim notes and interpretations separately
  • Make analysis easier by annotating along the way
  • Don’t forget body language
  • Consider privacy from the beginning
  • Be cool
  • Do your best not to cause distractions
  • Be sure to debrief

Last modified: March 25, 2019

Language: English