Improving the quality of care for maternal, newborn and child health: implementation guide for national, district and facility levels

Quality is essential to improved health and survival, a key component for addressing health system inequities and inefficiencies, improving accountability, and providing dignified and respectful service delivery.

This implementation guide provides practical guidance for policymakers, program managers, health practitioners, and other actors working to establish and implement quality of care (QoC) programs for maternal, newborn, and child health (MNCH) at the national, district, and facility levels. The guide is intended to help anyone, throughout the health system, who wants to take action to improve the QoC for MNCH. This can include but is not limited to; national policymakers and legislators, program managers and technical staff at the national, district, and facility levels, health care practitioners working with MNCH, and other actors working to establish and implement quality of care programs for MNCH at national, district, and facility levels.

This implementation guide is a “living document” that builds on previous iterations and incorporates the rich implementation experience emerging from the 10 countries in the Quality of Care Network for improving quality of care (QoC) for maternal, newborn, and child health (MNCH).

Last modified: February 19, 2024

Language: English

Source: World Health Organization

Year of Publication: 2022