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COVID-19 Contact Tracing Online Course

The COVID-19 crisis has created an unprecedented need for contact tracing across the country, requiring thousands of people to learn key skills quickly. The job qualifications for contact tracing positions differ throughout the country and the world, with some new positions open to individuals with a high school diploma or equivalent.

In this introductory course, students will learn about the science of SARS-CoV-2 , including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities.

The course will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the course will identify some of the most common barriers to contact tracing efforts — along with strategies to overcome them.

Last modified: September 2, 2020

Language: Arabic, English, Nepali, Portuguese, Spanish

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    COVID-19: Resources to Address Gender-based Violence Risks

    This resource provides practitioners with key resources to support the integration of GBV risk mitigation into COVID-19 response. It will be frequently updated as the crisis unfolds.

    Last modified: July 21, 2020

    Language: Arabic, English, French, Portuguese, Spanish

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      WHO COVID-19 Learning Resources Application

      The WHO mobile learning app focuses on providing frontline health workers with critical, evidence-based information and tools to improve their skills and capabilities related to the pandemic.

      This COVID-19 Digital Response offers up-to-the-minute guidance, training, and virtual workshops to support health workers in caring for patients infected by COVID-19, as well as how they can protect themselves as they do their critical work.

      The app was created in direct response to an online survey of health workers conducted in March and April 2020 that received 20,000 submissions. Key features include learning guidance, learning materials, and tools organized into the following COVID-19 subject matter areas:

      • Case Management: How to care for COVID-19 patients
      • Infection Prevention Control: Protecting health worker and the community
      • Risk Communication and Community Engagement: Communicating effectively with the public
      • Epidemiology: Distribution, characteristics, and determinants of COVID-19
      • Statistics: Updated news and statistics on the COVID-19 pandemic
      • Laboratory: Testing for COVID-19 in humans
      • Health Services and Systems: Strategic planning and coordinated action
      • International Health Regulations: Public health and international spread of disease
      • Research & Development: Working towards a treatment and a vaccine.
      • Operational Support and Logistics
      • Regional Information

      The WHO mobile learning app is a convenient tool for accessing WHO’s rapidly expanding and evolving training materials and guidance, along with opportunities to participate in virtual classrooms and other live training in six global languages: Arabic, Chinese, English, French, Russian, and Spanish.

      Last modified: July 21, 2020

      Language: Arabic, Chinese, English, French, Russian, Spanish

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        Safe Ramadan Practices in the Context of the COVID-19: Interim Guidance

        This document highlights public health advice for social and religious practices and gatherings during Ramadan that can be applied across different national contexts.

        Last modified: July 21, 2020

        Language: Arabic, Chinese, English, French, Russian, Spanish

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          Translators without Borders Glossary for COVID-19

          Translators without Borders (TWB)is identifying key terminology that people use to talk about COVID-19 as well as commonly-used technical terms to develop a multilingual, plain-language glossary.

          The glossary is designed to assist field workers and interpreters engaging with communities to raise awareness about COVID-19. It aims to improve communication between responders and affected communities by providing accurate translations of useful terminology related to the disease outbreak. In the coming weeks, we will keep adding new terms and additional languages to make this glossary far more widely relevant.

          Last modified: July 21, 2020

          Language: Arabic, Bangla, Bura-Pabir, Burmese, Chinese, English, French, Fulfulde, Hausa, Kibaku, Kurdish, Mandara, Marghi, Rohingya, Vietnamese, Waha

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            WHO Consolidated Guideline on Self-care Interventions for Health: Sexual and Reproductive Health and Rights

            Self-care interventions are among the most promising and exciting new approaches to improve health and well-being, both from a health systems perspective and for people who use these interventions. The World Health Organization (WHO) uses the following working definition of self-care: Self-care is the ability of individuals, families and communities to promote health, prevent disease, maintain health, and cope with illness and disability with or without the support of a health- care provider

            Worldwide, an estimated shortage of 18 million health workers is anticipated by 2030, a record 130 million people are currently in need of humanitarian assistance, and disease outbreaks are a constant global threat. At least 400 million people worldwide lack access to the most essential health services, and every year 100 million people are plunged into poverty because they have to pay for health care out of their own pockets. There is an urgent need to find innovative strategies that go beyond the conventional health sector response.

            The purpose of this guidance is to develop a peoplecentred, evidence-based normative guideline that will support individuals, communities and countries with quality health services and self-care interventions, based on PHC strategies, comprehensive essential service packages and people-centredness.

            Last modified: July 14, 2020

            Language: Arabic, Chinese, English, French, Spanish

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              COVID-Ready Communication Playbook for Health Professionals

              The team at VitalTalk crowdsourced this playbook to provide some practical advice to health care professionals on how to talk to their patients about some difficult topics related to COVID-19.

              Building on their experience studying and teaching communication they’ve drawn on their networks to crowdsource the challenges and match them with advice from some of the best clinicians they know.

              Last modified: June 18, 2020

              Language: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Tagalog, Urdu, Vietnamese

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                Materials in Many Languages

                Doctors of the World and British Red Cross have shared COVID-19 fact sheets available in many different languages. Files are in Word or PDF.

                Source: Doctors of the World

                Date of Publication: April 6, 2020

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                Menstrual Hygiene in Emergencies Toolkit

                The Menstrual Hygiene Management (MHM) in Emergencies toolkit aims to provide streamlined guidance to support organizations and agencies seeking to rapidly integrate MHM into existing programming across sectors and phases.

                This toolkit was informed by an extensive desk review, qualitative assessments with a range of humanitarian actors and organizations, and direct discussions with girls and women living in emergency contexts and directly affected by this issue. The toolkit was designed to support a range of humanitarian actors involved in the planning and delivery of emergency responses. The guidance is therefore aimed to support 1) program staff directly delivering services; 2) program supervisors and country-level staff responsible for designing, coordinating and monitoring field activities, and 3) technical staff, focused on providing technical support and developing standards.

                Last modified: February 20, 2020

                Language: Arabic, English, French

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                  Rumour Has It: A Practice Guide to Working with Rumours

                  The Communicating with Disaster Affected Communities (CDAC) Network recognized the need to work with rumors in their missions to prevent the loss of lives and alleviate suffering. Notably, Internews with their pioneering inter-agency model, the World Health Organisation and United Nations Office for the Coordination of Humanitarian Affairs have made considerable efforts to innovate in this area and engage other humanitarian actors on the issue.

                  The CDAC Network commissioned a practice guide to draw both on their experiences and many others’ in order to document approaches, practices and tools to working with rumors. It is aimed primarily at humanitarian programme managers and field staff to provide them with practical tips on how to work with rumors in their response programs in a way that is achievable amid competing demands.

                  • Part One focuses on some of the theory behind rumors: the definition, nature and importance of rumors, and why we need to work with them.
                  • Part Two explains the key steps and considerations to identifying and addressing rumous: listening, verifying and engaging.
                  • Part Three examines different roles and responsibilities in working with rumous, and how anticipation, coordination and partnerships can enhance what you do.

                  The guide is illustrated throughout with experiences from a range of contexts and all of the examples given are based on real rumors. Internews’ model is described in an in-depth case study in the guide, alongside a case study from Search for Common Ground which examines a community-based network approach.

                  Last modified: February 15, 2020

                  Language: Arabic, English, French

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