Project Example


This cue card uses the acronym ACCEDA to outline the key steps to quality client-provider interaction. It serves as a reminder to the health provider to go through each step to help clients receive the best care possible.

This is a Spanish version of the English GATHER acronym. Steps include: Attend to the person with kindness and respect; Talk with the person; Communicate options and possible actions; Assist in making a decision; Describe or demonstrate options and actions; and Arrange another visit.

Source: Johns Hopkins University Center for Communication Programs, JHPIEGO

Date of Publication: March 25, 2019