Malaria Interactive Voice Response Curriculum and User Guide - Nigeria

Breakthrough ACTION/Johns Hopkins Center for Communication Programs

Nigeria imposed a country-wide lockdown at the beginning of the COVID-19 pandemic. Programs suspended important social and behavior change (SBC) interventions for malaria prevention and treatment, like household visits, compound meetings, and community dialogues.

To restart the activities, community-based volunteers and supervisors needed to be oriented about social and behavior change (SBC) implementation in the COVID-19 context. Funded by the U.S. President’s Malaria Initiative, Breakthrough ACTION-Nigeria used an innovative, cost-efficient approach to re-orient community volunteers (who carry out community SBC interventions) and local government area supervisors (who oversee project implementation at the community level).

The project leveraged interactive voice response (IVR) technology on mobile phones to deliver training curriculum to 76 local government area supervisors across 11 states, thereby avoiding physical gatherings of people from many localities within each state.