Smart Client and Smart Couple: Digital Health Tools to Empower Women and Couples for Family Planning
To prepare women and men for more effective FP decision-making communication before, during and after a counseling visit, under its global activities, the Health Communication Capacity Collaborative (HC3), a project under the Johns Hopkins Center for Communication Programs (CCP) developed two “smart client” tools – one prioritizing women, and one prioritizing couples. The tools are mobile-phone, SMS- and interactive voice technology (IVR)- based and are designed to provide information and introduce practical skills to help women and their partners be informed, empowered and confident clients.
Both tools were pretested in Nigeria and Cote d’Ivoire, and larger user studies were conducted with both tools in Kaduna, Nigeria to evaluate the effects of the tools. Participants in the user studies had very positive feedback about the content and their experience using the tools. Furthermore, both tools had a significant positive impact on users’ beliefs and intentions related to family planning.
The Smart Client and Smart Couple tools have been developed with the intention that they can be adopted and adapted by other FP projects seeking another channel for reaching their target audience.
The following tools and reports are available:
- Part 1: Background and Description
- Part 2: Smart Client Scripts: Characters, Scripts, and SMS
- Part 3: Smart Couple Scripts: Characters, Scripts, and SMS
- Part 4: Adaptation Guide
- Smart Client User Study Report 1
- Smart Couple User Study Report 2
Source: Johns Hopkins Center for Communication Programs
Date of Publication: October 13, 2020
SIMILIAR RESOURCES
Tools
Examples
- Lessons Learned from an Integrated Approach for Reaching First-time Young Parents in Nigeria
- Creating Mobile Health Solutions for Behaviour Change: A Study of Eight Services in the mNutrition Initiative Portfolio
- Factors Impacting Use of Health Services by First-time/Young parents: A Formative Research Toolkit
- “Because my Husband and I Have Never Had a Baby Before…” Results and Lessons from Interventions with First-Time Parents in Madagascar, Mozambique, and Nigeria
- Healthy Timing and Spacing of Pregnancy Fact Sheet
- Zika and Pregnancy: Questions and Answers
- SBCC for Malaria in Pregnancy: Strategy Development Guidance
- Reaching the Youngest Moms and Dads: A Socio-Ecological View of Actors and Factors Influencing First-time Young Parents’ Use of Sexual and Reproductive Health Services in Madagascar
- First Time Parents
- Malaria Case Management: Monitoring and Evaluation for SBCC