Provider Behavior Change Toolkit for Family Planning

The Provider Behavior Change Toolkit for Family Planning builds on the Provider Behavior Ecosystem to inspire practical solutions in these areas.

The toolkit helps users:

Identify, understand, and prioritize factors influencing provider behavior.
Design and implement locally appropriate, supportive provider-related initiatives that address root causes of behavior.

The toolkit guides users through an empathy-focused, four-step process that supports providers, clients, and district health teams in identifying and prioritizing the root causes of provider behavior and generating local solutions. To deliver a holistic view of provider behavior, the toolkit employs a systems lens. The toolkit also uses a multi-level approach to gather perspectives and input on provider behavior from a variety of stakeholders. It positions providers as part of the inquiry and solution development process rather than as part of the problem.

What is included in the Provider Behavior Change Toolkit?

Diagnostic tools to help users identify and prioritize provider-related barriers and facilitators to the delivery of quality health services in multiple contexts.
Synthesis tools that help users summarize information from the diagnostic process and prioritize challenges to be addressed by programmatic activities.
Programmatic tools that help users design and implement more effective provider-related initiatives.
An instruction booklet that guides users through the process of implementing the toolkit.

A companion instructional video is also available in English and French.

Last modified: June 10, 2024

Language: English, French

Source: Johns Hopkins Center for Communication Programs

Year of Publication: 2022

Provider Behavior Ecosystem Map

The Provider Behavior Ecosystem Map is a thinking tool to help those working in family planning and reproductive health:

Understand and consider diverse factors that influence facility-based provider behavior
Understand how those factors interact with one another in a system
Think more holistically about provider behavior change (PBC)
Design, implement, and evaluate more supportive, effective PBC initiatives

The Ecosystem Map presents healthcare providers as people whose behavior is influenced by many factors at multiple levels of a system. It emphasizes the need for systemic thinking and supportive action when designing and implementing PBC programming. Using the ecosystem map is a first step in the design—or adjustment—of supportive provider behavior change initiatives.

The Provider Behavior Ecosystem Map is available in both English and French. In addition, a new instructional video was developed in English and French to provide an overview of the tool and how it can and has been used.

Last modified: June 10, 2024

Language: English, French

Source: Johns Hopkins Center for Communication Programs

Year of Publication: 2021

Web série vaccination COVID-19

Breakthrough ACTION Côte d’Ivoire a développé 8 épisodes d’une web série sur la vaccination COVID-19 et la PEV de routine.
Ces courtes vidéos sur la vaccination encouragent les populations à se faire vacciner contre la COVID-19 et à respecter le calendrier vaccinal de la PEV de routine pour les enfants.

Web Series on COVID-19 Vaccination

Breakthrough ACTION Côte d’Ivoire has developed 8 episodes of a web series on COVID-19 vaccination and routine EPI.
These short videos on vaccination encourage people to get vaccinated against COVID-19 and to adhere to the routine EPI vaccination schedule for children.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: May 27, 2024

The Pivotal Role of SBC in Quality of Care – Springboard Webinar Recording

This Springboard webinar connected users to global experts on improving quality of care. Presenters introduced viewers to quality of care and shared how they have used social and behavior change (SBC) to improve service delivery.

Last modified: February 19, 2024

Language: English

Source: Johns Hopkins Center for Communication Programs - Breakthrough ACTION

Year of Publication: 2024

Building Trust and Empathy: Enabling Healthcare Workers to Prepare, Respond, and Recover from Emerging Pandemic Threats and Infectious Diseases Outbreaks

These are a series of products on Breakthrough ACTION-Nigeria’s “Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach”.

They include:

The “Building Trust and Empathy Around COVID-19: A Client-Centred Communication Approach” Curriculum
Building Trust and Empathy for Healthcare Workers: Learning Videos: These are videos in the Building Trust and Empathy Around COVID-19 training program developed by Breakthrough ACTION-Nigeria for healthcare workers.
Building Trust and Empathy for Healthcare Workers: Lessons Learned Videos
Building Trust and Empathy Around COVID-19 in Nigeria: What Have We Learned

Source: Breakthrough ACTION-Nigeria

Date of Publication: February 1, 2024

CAN 2023 sans paludisme

Breakthrough ACTION Côte d’Ivoire mène une campagne de communication pour promouvoir des comportements sains dans le cadre de la lutte contre le paludisme. Cette campagne se déroule pendant la période de la Coupe d’Afrique des Nations organisée dans le pays. Breakthrough ACTION Côte d’Ivoire a collaboré avec la Super star du football ivoirien Didier Drogba pour toucher le public et les fans du joueur.

Les trois vidéos font la promotion de trois comportements : dormir sous des moustiquaires chaque nuit, recherche précoce de soins en cas de fièvre et la consultation de soins prénatals. Le slogan de la campagne est “gagnons le match contre le paludisme”.

Malaria-free AFCON 2023

Breakthrough ACTION Côte d’Ivoire is conducting a communication campaign to promote healthy behaviors in the fight against malaria. This campaign lasts for the period of the Africa Cup of Nations hosted in the country. Breakthrough ACTION Côte d’Ivoire has collaborated with Superstar Ivorian football player Didier Drogba to reach the audience and fans of the player.
The campaign includes three videos that promote 3 behaviors: sleeping under nets every night, early care seeking for fever, and ANC. The campaign slogan is “Let’s win the match against malaria”.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: January 31, 2024

Mama Put Video Series

Mama Put is a series of radio and video spots designed to inform audiences about fever case management (how to test fever cases for malaria). The series has been aired on over 50 radio and television stations in Nigeria and features a restaurant owner, Mama Put, who uses wry humor to advise her community about malaria. Episodes include

The Half-Plate
The Generator
The Tailor

View this Adobe Spark page for other Breakthrough ACTION Nigeria malaria resources

Source: Breakthrough ACTION Nigeria - Johns Hopkins Center for Communication Programs

Date of Publication: September 28, 2023

Film documentaire de sensibilisation à la résistance aux antimicrobiens

Cette vidéo est un documentaire sur la sensibilisation à la résistance aux antimicrobiens développé en partenariat par l’Institut de Pasteur de Côte d’Ivoire et l’USAID.

Source: Institut de Pasteur

Date of Publication: September 5, 2023

PREVENT IT Awareness Campaign

The PREVENT IT awareness campaign promotes safe and preventive practices tackling Antibiotic Resistance. In line with this, the team of consortium partner AmritaVV from Kochi developed 5 short animated videos related to the use and misuse of Antibiotics.

Source: PREVENT IT

Date of Publication: September 1, 2023

Testimonial Promoting COVID-19 Vaccination for Young Women

A series of testimonials featuring everyday people encouraging others to get vaccinated against COVID-19 in Kinshasa. The concept is based on results of behavioral research showing that the best way to convince older women and men as well as younger women that the vaccines were safe was to share the experiences of “people like us” who stayed strong and healthy after getting vaccinated. This testimonial was intended for young women.

Source: FHI 360

Date of Publication: August 15, 2023

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