Innovation Brief: Insights from Model Providers in Cote d’Ivoire to Strengthen Voluntary Family Planning Service Delivery

“Model providers” are health workers who deliver high quality services, such as voluntary family planning (FP), despite societal and systemic obstacles. Such high-performing service providers can be identified through supervisor evaluation and confirmed through an assessment of client experience (e.g., mystery client surveys).

The insights and examples of model providers can be used to support and improve provider performance across the workforce, ultimately increasing access to voluntary FP. The aim of this brief is to describe the characteristics of model providers and how they respond to the barriers they face, as identified in the Transform/PHARE Côte d’Ivoire study.

The brief includes recommendations to foster high performance across the FP workforce.

Source: Population Services International

Date of Publication: March 1, 2021

SIMILIAR RESOURCES

Tools

Examples

Innovation Brief: Leveraging Technology to Develop and Test Family Planning Mass Media Campaigns in Niger and Cote D’Ivoire

The use of technology for Family Planning (FP) mass media provides an opportunity to reach a large number of people with appropriate FP information, often at national scale, and allows messages to be adjusted and improved quickly based on real-time feedback.

Using technology for developing and testing FP mass media campaigns also provides users with a safe and anonymous space to interact when they are free. This is a particularly important factor in contexts where FP is a taboo subject, especially among certain populations.

The aim of this brief is to present an overview of two uses of technology (interactive voice response (IVR) and Facebook) for FP mass media campaigns in Niger and Côte d’Ivoire (CDI), the challenges and benefits of using technology, and considerations for future use.

Source: Population Services International

Date of Publication: March 1, 2021

Innovation Brief: A Total Market Approach for Voluntary Family Planning Programming that Includes Social and Behavior Change Communication

Total Market Approach (TMA) is a process used to improve the performance of a market in an equitable and sustainable manner, with the goal of achieving universal coverage of products and services.

Using TMA for FP programming involves making the most efficient use of existing resources and delivery points in the health system to generate demand for voluntary FP and ensuring that all consumers can access the FP method of their choice, regardless of their income level.

This brief, available in English and French, is intended for managers, including government stewards, of voluntary FP programming. It provides a guide for using the TMA methodology, including conducting a landscaping of social and behavior change communications (SBCC) in the FP market. It should be noted that SBCC is often overlooked or downplayed in FP market analysis. Its inclusion in the TMA analysis in Cote d’Ivoire yielded a comprehensive picture of the FP market, which in turn, informed subsequent programming to support improvements in the FP market to meet consumers’ needs.

Source: Population Services International

Date of Publication: March 1, 2021

Innovation Brief: Model Provider Research Approach to Identify Barriers and Facilitators to High Quality Family Planning Services

In Côte d’Ivoire, Transform/PHARE developed and tested an intervention that captured insights from model Family Planning (FP) providers to inform recommendations to the Ministry of Health (MOH), professional associations, and FP implementing partners for replicating and facilitating the conditions for provider excellence.

This process departed from standard approaches to performance improvement because it focused on providers’ strengths rather than weaknesses and providers’ own perspectives. PHARE recommends this approach as one component of quality improvement, not as a replacement for ongoing supportive supervision.

The aim of this brief is to describe the process PHARE used to identify characteristics and needs of model providers and convert those insights into guidance for fostering high performance across the FP workforce. Implementers can follow the steps outlined in this brief to replicate the process in other FP service delivery settings.

Source: Population Services International

Date of Publication: March 1, 2021

Factors Influencing Perceived Risk of Zoonic Diseases and Effectiveness/feasibility of Related Preventions Behaviors

In Guinea, current priority zoonotic diseases of interest include human anthrax, rabies, brucellosis, Lassa fever, avian influenza, and RVF.

The current study focused on the prevention behaviors related to these particular diseases of interest. Specifically, the study examined awareness, perceptions, cultural practices, and other behavioral determinants that would inform animal-human interactions, as well as community engagement and coordination strategies to prevent and combat future disease outbreaks.

The study also explored trusted information sources and the roles of various actors in an epidemic response.

The study is available in English and French.

Source: Breakthrough ACTION/Johns Hopkins Center for Communication Programs

Date of Publication: December 7, 2020

Guide de Gestion Multisectorielle des Zoonoses Prioritaires en Guinee 2018-2019

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Ils permettront de former des professionnels capables de s’inscrire dans une vision systémique et multisectorielle lors de l’investigation et la riposte aux zoonoses en phase d’épidémie/épizootie, et par la suite de mobiliser les ressources professionnelles nécessaires pour contenir et prévenir les maladies à potentiel épidémique/épizootique en vue d’améliorer la santé et de contribuer ainsi au développement humain et social.

Ce présent guide s’inspire de Manuels/Guides d’autres pays relatant les expériences ‘’Une seule Santé’’.

Source: Ministry of Health, Guinea

Date of Publication: December 7, 2020

Location, Location: Connecting People Faster to HIV Services

This document discusses new opportunities to reverse the HIV epidemic in specific locations and among key populations at higher risk of HIV exposure.

Since HIV data collection is expanding, new methods are being used to identify where localized epidemics may be emerging, where specific populations are carrying the highest burden of disease and where vital HIV services are deficient or absent.

These data are being combined in innovative ways, including with geographical information, to produce more detailed and vivid understandings of the HIV epidemic, all the way to the district and subdistrict levels. This makes it possible to focus HIV programs more precisely and effectively and to offer or adapt services to reach greater numbers of people in need.

This document covers the following:

  • Benefits of a location-based approach
  • Using location-specific analysis
  • Implications and next steps

Source: UNAIDS

Date of Publication: November 30, 2020

A Guide to Conducting Outreaches for Family Planning Services

Outreaches are a method to provide FP information, counseling, and method uptake to members of the community at a minimal or affordable cost.

It also involves reaching many underserved with comprehensive FP services. There are both clinic outreaches and community outreaches. This guide explains how outreaches work, the benefit of this process.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: November 21, 2020

In-clinic Demand Generation for Post Pregnancy Family Planning Services In The Private Sector: A Promising Strategy

The Post Pregnancy Family Planning (PPFP) is a four-year project (2017-2021) funded by the Bill & Melinda Gates Foundation and MSD for Mothers that aims to achieve an increase in the contraceptive prevalence rate (CPR) in Lagos State by reducing ideational barriers linked to knowledge, misperceptions, spousal communication, self-efficacy, and risk perception for post-pregnancy women and families.

This document focuses on innovations in the in-clinic demand generation activities as a promising private sector strategy.

Source: Post Pregnancy Family Planning Project, NURHI

Date of Publication: November 21, 2020

Collection of FP Commodities from the State Government

Access to quality and affordable Family planning {FP) services is crucial in improving Maternal and Child health (MCH) indices in Nigeria. High quality FP services is a key determinant of contraceptive uptake, and availability of a full range of commodities enables a woman to make an informed decision and increases contraceptive uptake and continuation.

To enable the private sector to provide affordable FP services to its clients, the Post Pregnnacy Family Planning project obtained approval from the Lagos State Ministry of Health for the provision of free commodities to the supported private health facilities.

This collaboration between supported private health facilities and the State Government is based on certain criteria and steps as stated in this document.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: November 21, 2020