Messages for Interactive Voice Response, Nigeria

Breakthrough ACTION-Nigeria managers sent reminder messages to people who received referrals for health services (e.g., antenatal care, immunization, malaria testing).

A community volunteer issues referrals during a household visit or community event and asks the recipient if they are willing to opt in to the referral reminders and social and behavior change (SBC) messages. The person will then receive a recorded call asking if they have gone to the facility for their referral. The person responds by pressing a number on their telephone keypad. The person also receives recorded SBC messages on their phone. Users are always given the opportunity to opt out of receiving additional messages.

These are the finalized messages, which were pretested and revised, and the referral reminders.

Source: Breakthrough ACTION/Johns Hopkins Center for Communication Programs

Date of Publication: July 21, 2020

State Religious Leaders Messages

Breakthrough ACTION-Nigeria facilitated video recordings of religous leaders (Christian and Muslim) in its intervention states in Nigeria. The recordings focused on COVID-19 preventive messages to bolster the adherence of the guidelines of the NCDC in containing the pandemic.

Click below to access the radio spots:

Source: Breakthrough ACTION/Johns Hopkins Center for Communication Programs

Date of Publication: May 13, 2020

How Digital Health Platforms Connect Women to Maternal Health Services

In 2017, Fistula Care Plus (FC+) partnered with Viamo to provide a free phone hotline that screens women for fistula in Nigeria and Uganda. This blog describes how the program was designed and implemented.

Using interactive voice response (IVR) technology via mobile devices, a caller could flash into a toll-free number and receive a call back. The IVR algorithm screened women for fistula and provided recorded messages about how and where to get treatment. FC+ launched this hotline to target particularly hard-to-reach women living with fistula who have not been reached through existing community outreach efforts. The hotline is available in English, Igbo, Hausa, and Pidgin in Nigeria, and Luganda in Uganda.

Source: EngenderHealth

Date of Publication: January 8, 2020

Malaria-themed Radio Spot

These are 60-second radio commercials developed in line with the National Malaria Elimination Programme’s slogan – “For a Malaria‐Free Nigeria”. It covers the following thematic areas: ANC, LLINs, Malaria Risk Perception and Testing Before Treatment.

The spots were broadcast in Akwa Ibom, Kebbi, Nasarawa, Ebonyi, Bauchi, Sokoto, Benue, Oyo, Kano & Cross River states, and in English and Hausa languages. They were aired a total of 44,036 times.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019

Provider Training Video

A video used to stimulate discussion in trainings. It depicts the contrast between theory and practice of clinical diagnosis in a semi-urban Nigerian context. It shows the procedure for conducting RDT for malaria and how a provider can effectively use interpersonal communication to manage clients. Accompanied by a discussion guide.

These videos were shown in Benue, Akwa Ibom & Kebbi states and produced in English and Hausa. They were used to train 180 public health facility providers and 168 PPMVs.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019

Malaria-themed TV Spots

These are 60-second TV commercials developed in line with the National Malaria Elimination Programme’s slogan – “For a Malaria‐Free Nigeria”. It covers the following thematic areas: ANC, LLINs, Malaria Risk Perception and Testing Before Treatment.

The videos were shown in Akwa Ibom, Kebbi, Nasarawa, Ebonyi, Bauchi, Sokoto, Benue, Oyo, Kano & Cross River states in Pidgin, English and Hausa languages. These videos were aired about 12, 993 times. between 2015 and 2017.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019

Malaria-themed Radio Spots

These are 60-second radio commercials developed in line with the National Malaria Elimination Programme’s slogan – “For a Malaria‐Free Nigeria”. It covers the following thematic areas: ANC, LLINs, Malaria Risk Perception and Testing Before Treatment.

The spots were broadcast in Akwa Ibom, Kebbi, Nasarawa, Ebonyi, Bauchi, Sokoto, Benue, Oyo, Kano & Cross River states, in both English and Hausa. In total they were broadcast 44,036 times.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019

Family Planning IPC Guide

A guide to aid Community Mobilizers (CMs) in facilitating discussions around FP and Childbirth Spacing (CBS) for the adoption of a modern contraceptive method. There is a specific flip chart for Community Dialogue and Compound meeting

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019

Malaria-themed Radio Magazine Program

This 13-episode Nigerian reality radio program incorporates different interactive elements, such as interviews, discussions, vox pop, testimonials and expert opinions to engage audiences on malaria-related topics. The English version is titled Play Your Part while the Hausa version is titled Taka Naka Rawan.

Each episode lasts 15 minutes and the program is broadcast in English and Hausa. Between 2015 and 2017 the show was broadcast weekly in five stations across five states -Akwa Ibom, Kebbi, Benue, Nasarawa & Zamfara.

Source: Johns Hopkins Center for Communication Programs

Date of Publication: March 25, 2019